Privacy Policy
Last updated: January 15, 2025
1. Introduction
AgentReady ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI commerce readiness platform, Shopify application, and related services. Please read this policy carefully.
2. Information We Collect
2.1 Account Information
When you create an account, we collect information you provide directly, including your name, email address, company name, and billing information. We use Clerk for authentication, which processes your authentication data according to their own privacy policy.
2.2 Store Data
With your permission, we access your Shopify store's product catalog, pricing information, and metadata to analyze AI readiness. We do not collect customer personal information (PII), order history, or payment details from your store.
2.3 Usage Data
We automatically collect information about your use of our services, including scan history, feature usage, IP address, browser type, device information, and access logs. This helps us improve our services and prevent abuse.
2.4 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and for security purposes. See our Cookie Policy for more details.
3. How We Use Your Information
- Provide, maintain, and improve our AI readiness scanning and optimization services
- Process and analyze your product data to generate AI-readiness scores and recommendations
- Communicate with you about your account, scans, and service updates
- Process payments and manage subscriptions
- Prevent fraud, abuse, and ensure platform security
- Comply with legal obligations and protect our rights
- Analyze usage patterns to improve our algorithms and user experience
4. Data Sharing and Disclosure
4.1 Service Providers
We share data with trusted third-party service providers who perform services on our behalf, including authentication (Clerk), payment processing (Stripe), cloud infrastructure, and email delivery. These providers have access only to the data needed to perform their functions.
4.2 Shopify Integration
When you connect your Shopify store, data is transmitted through Shopify's secure API. We do not share your store data with any third parties except as necessary to provide our services or as required by law.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, to protect our rights and property, or to protect the safety of our users or the public.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such transfer.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, regular security audits, and secure data centers hosted in the EU. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where required by law to retain certain records.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent (where consent is the legal basis)
To exercise these rights, contact us at privacy@agentready.io. We will respond within 30 days.
8. International Data Transfers
AgentReady is hosted in the European Union and processes data primarily within the EU. When we transfer data outside the EU, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adherence to GDPR requirements.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@agentready.io
Address: agentfyo.com, EU
GDPR Representative: Available upon request