Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize you when you return to our site, remember your preferences, and provide you with a personalized experience. This policy explains how AgentReady uses cookies and your choices regarding them.

2. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To keep you logged in and secure your account session
• Preferences: To remember your settings and choices across sessions
• Analytics: To understand how visitors use our website and improve our services
• Security: To protect against fraud and ensure platform security
• Functionality: To enable essential features of our platform

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, authentication, and access to secure areas. Without these cookies, our services cannot function properly. These cookies do not store any personally identifiable information.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, or region settings. They help us provide a better user experience by remembering your choices.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent, and error messages. This data is aggregated and anonymized to help us improve our services.

3.4 Third-Party Cookies

Some cookies are set by third-party services that we use on our website, such as authentication providers (Clerk) and payment processors (Stripe). These third parties have their own cookie policies which you should review.

4. Cookie Consent

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you accept:

• Accept All: Accept essential, functional, and analytics cookies
• Decline Non-Essential: Accept only essential cookies required for service operation

Your consent choice is stored in your browser and will be remembered on future visits. You can change your cookie preferences at any time through your browser settings or by contacting us.

5. Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and may prevent certain features from working properly.

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Delete all cookies when you close your browser
• Receive a warning before a cookie is stored

5.2 Browser-Specific Instructions

For detailed instructions on managing cookies in your browser, visit:

• Chrome: chrome://settings/cookies
• Firefox: firefox preferences → Privacy & Security → Cookies and Site Data
• Safari: Safari → Preferences → Privacy → Manage Website Data
• Edge: edge://settings/cookies

6. Cookie Duration

Different cookies have different lifetimes:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 1-2 years)
• Authentication Cookies: Typically expire after a period of inactivity for security

7. Cookies and GDPR

As an EU-based company, AgentReady is fully compliant with GDPR requirements regarding cookies. We obtain your consent before setting non-essential cookies, provide clear information about cookie usage, and allow you to withdraw consent at any time. Essential cookies required for the operation of our service are exempt from consent requirements under GDPR.

8. Cookies and ePrivacy Directive

Our cookie policy also complies with the EU ePrivacy Directive (Cookie Law). We provide clear and comprehensive information about cookies and obtain your consent before placing non-essential cookies on your device.

9. Third-Party Services

We use the following third-party services that may set cookies:

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this policy and, where appropriate, by displaying a notice on our website.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at: